Claims
When it matters most, Wilson Elser is in the room.
It is the answer your client wants when they ask who will defend them. Claims on the Juno program are handled with Wilson Elser and reported through the platform.
How a claim moves
From first notice to defense.
No phone tree. Reporting starts in the same platform your agency uses to quote and service the policy.
- 01Report it in the platform. Partners and insureds report incidents and claims from the Juno portal, with the policy already attached.
- 02Wilson Elser reviews it. Claims on the Juno program are handled with Wilson Elser, a national defense firm with medical malpractice experience.
- 03Defense is built for the procedure. Your client is defended by counsel who know aesthetic, IV and wellness claims, not a general call center.
- 04The partner stays the partner. The account and the renewal stay with the agency or wholesaler that placed it.
Claims-made basics
What to tell your client before anything happens.
Report earlyClaims-made coverage responds to claims made and reported during the policy period. Encourage clients to report incidents that could become claims as soon as they know of them.
Keep coverage continuousA gap between policies can leave earlier work uncovered. When moving a client, match the new effective date to the old policy's cancellation date.
Protect the retroactive datePrior acts coverage back to the retroactive date protects work done before the current policy, subject to underwriting.
Know the tail optionsIf a practice closes or a provider retires, an extended reporting period may be available under the policy terms.
Defense and limits
Inside or outside the limit, stated up front.
Depending on the paper, defense costs are either included within the limit of liability or paid in addition to it. Every Juno quote shows which applies, so there is no surprise when a claim comes in.
Coverage, reporting requirements and extended reporting options are governed by the policy as issued. These summaries do not change or replace policy terms.